Mag. Markus Benes
Project Management – Process Management – Workshop Moderation – Coaching
Personal information:
Date of Birth: February 8th, 1974 in Vienna
Civil status: married, two children, Austrian citizenship
Education:
since 2021
Court Certified Expert for IT ProjectManagement 68.77 (“Allgemeinbeeideter und gerichtlich zertifizierter Sachverständiger“)
since 2018
PSM1 certification – Professional Scrum Master
since 2005
Professorat the University of Applied Sciences Wiener Neustadt
teaching Leadership, Project Management, Process Management, Quality Management and Selfmanagement, Lecturer’s Award 2021
08/1997 - 01/ 1998
Participation in the MBA-Program specializing in IT-Managementat the University of British Columbia, Vancouver, Canada
09/1993 - 12/ 1999
Studies of Business Administration specializing in Strategic Management Controlling (Prof. Eschenbach), Project Management (Prof. Gareis) and Marketing (Prof. Schnedlitz) at the Vienna University of Business Administration, Masters Degree
Professional experience – management summary:
- 25 years of experience as Project Manager (PM), focusing on organizational IT projects
- 8 years of experience in business process management as well as with implementation of operational, transactional “core” systems with international Industry, Trade and Telecommunications market leaders
- 4 years of experience as CIO of a Philips Joint Venture/subsidiary, ramping up IT and Business processes from scratch: finance / accounting, logistics, customer relationship management, customer service, reporting, release- & testmanagement processes
- 13 years of experience in the area of Datawarehouse and Business Intelligence projects
- 11 years of successful project delivery in Erste Group with following highlights:
2015 - 2018
IFRS9 Group Reporting – project & program management, groupwide delivery & testmanagement, partially using agile methods
2014 - 2015
PM for Erste Campus “process stream”: multi-project-management, business process management, reduction of paper
2013 - 2014
Project Manager “George” with direct report to Peter Bosek (Board), SCRUM, test automation, end2end delivery process management
2012 - 2013
Test-Manager for IFRS Group Reporting BI project
2012 - 2012
PM+BA for customer oriented ITIL-based process reorganization across s IT Solutions and Erste Bank ORG/IT (“ONE-IT”), direct report to s IT Board, strong focus on workshop moderation
2011 - 2012
PM for new netbanking, agile methods, SCRUM, JIRA, successful outsourcing to India, direct report to s IT Board
2009 - 2010
PM+BA for BI/DWH and SAP: AT-Holding Split, client migration NGAx
2007 - 2009
PM+Business Analyst (BA) for BI/DWH integration of new CEE entities with Group DWH in Vienna, partially based on new core systems
- Co-Pilot to Manager (“Coaching combined with workshop moderation plus active delivery”)
2012 - 2019
Mgt.-Coaching, Workshop-Moderation for BASF (chemical industry)
2018 - 2019
Agile Team Coaching in RISK area of Raiffeisen Bank International, combined with Scrum Master role for REST API project (KANBAN), implementing agile delivery processes incl. test automation
2016 - …
coaching of the managing partner of a leading Austrian electricity engineering company, workshop moderation for the Management team, project and business process management, consulting
Key competencies:
- risk-based and test-driven project and program management
- acting as Co-Pilot to project / program managers and CEOs or managing partners
- strong result-oriented workshop moderation skills, which proved to be a key success factor in complex, cross-departmental project delivery and change management situations
- Process Management often explicitly or implicitly as a major part of my project deliverables
- since 2011 I am using agile methods (SCRUM, KANBAN) as I see fit
- transfer of key success principles from high-performance sports to team leadership
- teaching, seminars, coaching
Contact
Please contact me for a non-binding initial discussion - I look forward to getting to know you!